It's vital to be available to our customers on a 24/7 basis, especially given the emergencies that can arise in the petroleum arena. Our clients know they can call a toll-free number at any time, day or night, weekday or weekend, and one of our trained employees will be on the other end of the phone to guide them through the issue, start to finish.
24/7 Response Management
OUR 24/7 RESPONSE MANAGEMENT HOTLINE IS NOT AN ANSWERING SERVICE.
It is staffed by round-the-clock, in-house ECS employees with state-of-the art software and resources at their fingertips.
Environmental emergencies don't take your schedule into account and can lead to hours of lost sleep or productivity. Chances are, 90% of the calls you receive off-hours can be handled by someone else. With our 24/7 hotline, trained, qualified ECS professionals are always available to see the situation through and give you peace of mind.
We deliver the responsiveness you deserve, the compliance you require, and the cost effectiveness you need. Day or night, weekday or weekend, ECS' 24/7 response management ensures you will receive prompt, courteous service. No matter the problem - big or small - we will guide you through it from start to finish.
This is not an answering service; it's a solution.
- Compliance Management
- Facility Management
- Remote Monitoring
- Electronic Documentation
- Employee Training
- 24/7 Response Management
- Petroleum Field Services