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quotesWE CONTINUE TO VIEW ECS AS A PARTNER AND RELY ON THEM TO PROVIDE THE EXPERTISE NECESSARY, AS NEEDED, TO SUPPORT OUR VARIOUS BUSINESS UNITS.quote-3


James Sobon, VP of Operations, O’Connell Oil Associates, Inc




FREQUENTLY ASKED QUESTIONS

How much will this cost?

Because we offer such a wide range of services, the cost for any given project can vary greatly. Projects also differ due to the extent of contamination, associated scopes of work , and required equipment. All clients have different needs and circumstances, and we aim to provide cost-effective, site-specific, practical solutions. We will negotiate on your behalf to minimize the work you will need to have done to satisfy the requirements of the applicable regulatory agency.

How long will it take? 

Just like cost, the length of time to complete a project can vary greatly. Key variables include the type of project and scope of work. Our Project Managers are required to communicate the expected duration of your project up front. The nature of our work can be very complex and there can be a lot of unknowns, but our goal is to perform our services with minimal interruption to your operations. We frequently work off-hours and over weekends to accommodate our clients’ needs.

Who are some of your clients?

Our clients run the gamut from individual homeowners to “mom and pop” petroleum/convenience store owners to large corporations. We serve retail petroleum companies, financial institutions, government agencies, cities and towns, schools, colleges and universities, industrial operations, utility companies, and more. Click here for some examples.

How much experience do you have in this area?

ECS is extremely proud to say we’ve been in business since 1982.  Some of our largest clients have been with us since our inception. Most of our senior staff and our Branch Managers have all been part of our team for 10-15 years. As a group, we have a stable management team with diverse project experience. Several ECS team members posses specialized industry knowledge and experience that set us apart from our competition. Many have been published in prestigious trade journals and have given presentations at esteemed conferences.

 Do you offer a guarantee?

On certain services such as cost recovery we offer a limited guarantee. Some projects require achievement of certain cleanup standards before payment will be authorized, so an implied guarantee is built into those projects.

Why should I use you instead of another consultant?

We understand the intent of the regulations you are bumping up against, and we will approach your problem with a solution that is the least disruptive, most practical, and most fairly priced. We’re a financially stable, employee-owned company with a 95% client retention rate. We’ve proven over more than 30 years that we are a trusted partner who understands the importance of exceeding client expectations.

How are you different from your competition? 

We’re large enough to have vital resources and handle complex environmental problems, but small enough to serve our clients in an innovative and personal manner. Unlike typical environmental consulting firms, we offer many value-added, in-house services such as a 24/7 emergency response hotline, cost recovery, design and installation of remediation systems, geotechnical engineering, training, and fuel system management.

 

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